Wallace's Old Fashion Pork Skins, Inc ® (843)-665-5607 sales@wallacesporkskins.com Contact Information: Technical help: tech@wallacesporkskins.com Information: info@wallacesporkskins.com Sales & Service: sales@wallacesporkskins.com To order by phone call: 1-843-665-5607 Hours of Operation : M-F 8am-5pm (except Holidays) TAX - Is only charged for orders shipped within South Carolina. Shipping charges - Shipping charges are determined by weight and the type of shipping you have chosen. Currently we are set up for UPS shipping. (UPS Ground Residential, Next Day Air, or 2nd Day Air) Note: It usually takes 1 to 3 business days to produce our product before shipment, this is to ensure that our customers receive the freshest product possible. This following explains how to deal with some of the problems that might arise when you shop at this site, or when placing an order. NO RESPONSE When your browser gets no response while trying to reach a site, it will usually print a message like: The server is down or not responding. The way this message is phrased, it sounds as if the server is at fault, but all this message really means is that, for whatever reason, your browser could not contact the server. If you are unable to get to www.wallacesporkskins.com, the most likely problem is that your ISP has dropped your Internet connection, or that there is some problem on the Internet between your ISP and us. To test if your connection is live, try going to a well-known site like www.cnn.com or www.cnet.com. If you can't get them either, then the problem is probably local. If you can get to CNN but not to www.wallacesporkskins.com, then the problem is probably somewhere between your ISP and us. There are periodic logjams on parts the Internet, and some ISPs also have chronically bad Internet connections. The solution here is to try again later. CAN'T ORDER FROM SITE Some corporate firewalls won't let you establish a secure connection with a remote server. If you're behind such a firewall, you won't be able to place or retrieve orders from your site, because we use secure links for both. There is a legitimate reason for firewalls that prevent you from establishing a secure connection. Secure connections encrypt data, and companies may not want employees to be able to send data outside the company in a way that cannot be monitored. If a customer complains that nothing happens when they try to order from your site, they are probably behind such a firewall. If you want to make sure, ask if they can establish a secure connection to any other site. For example, does the following URL work? https://www.microsoft.com (Note that's https, not http.) If not, then the problem is almost certainly a firewall. When a firewall prevents a secure connection, the solution is to use a connection that doesn't go through a firewall - for example, a modem connection to an ISP. If you still can't order from this site then your browser might not have up to date security encription.